Andolasoft Has Been Announced As A Top E-commerce Development Company

We are proud to declare that our name has been featured as one of the most prominent companies in a recent press release about the efficient E-commerce development Companies by TopDevelopers.co.

As an IT service provider we know that E-commerce is the future, and our team of expert e-commerce developers believes in staying ahead of the curve by learning new technologies as and when they are introduced. Through sheer dedication and hard work, we have been successful in establishing ourselves as one of the trusted e-commerce developers in the world.

What started as a small company of 10-15 PHP developers more than a decade ago, has now transformed into a full service IT solutions provider catering to a global clientele.

Andolasoft has worked with more than 550 clients worldwide in these 11 successful years completing more than 500 projects in the process.

At Andolasoft, we understand the importance of smart-phones in e-commerce, hence we have developed a special e-commerce SDK for mobile e-commerce.

Our e-commerce SDK is 100% customizable according to the client’s requirements.

Too much hassle in paying for the merchandise can prove to be a huge deal breaker for your mobile commerce app. All the major payment gateways are compatible with our mobile e-commerce SDK. This saves you the hassle of integrating the payment gateways with your SDK.

Our mobile e-commerce SDK provides a high level of customization. You can easily alter the UI of the app according to your choice.

The SDK also allows your app to sync easily with the web. We also provide web e-commerce solutions so that you can provide your customers with a seamless experience.

The push notifications feature is already integrated so that you can solve issues like cart abandonment and increase the engagement level of your app with the customers.

We have used technologies like Android Studio v3.0 (ADT), mindSdk v19,API Level25,  Xcode v8 or above, iOS 10 or above, payment gateway is PayPal.

With our mobile e-commerce SDK, you can personalize the experience of your brand without fussing too much on the coding part.

We at Andolasoft believe in making the lives of our clients easy. For achieving this, we have built state of the art project management tool like Orangescrum. The product has proven its worth as an efficient tool for small businesses and enterprises in providing high level of efficiency by promoting collaboration at all levels.

We have three editions in Orangescrum.

The SaaS edition is the edition in which we provide a 100% cloud based software that is secure and easy to use.

In the open source edition we have a lightweight project management software that helps your team in managing a project easily. The tool provided by us has a minimalistic design which shortens the learning curve of the tool and makes it easy to use.

Our enterprise edition Orangescrum software has the following features

  • Install on-premise
  • Enterprise-grade security
  • Open for customization
  • 100% data ownership,
  • Premium project management features

Always believing in delivering the best solutions to our clientele, we have garnered a reputation of being one of the most respected e-commerce application developers.

Michael Trio, a Singapore based online jewelry brand approached us to develop their e-commerce website. Our team invested time into understanding the requirement of the customer and completed the website within the stipulated time period. The website developed by us depicted the collection of jewels effectively, driving the sales and the revenue of the company.

Our exclusivity in crafting fruitful solutions is well known and more such success stories can be explored by visiting our portfolio.

Client satisfaction has always been our top priority.

 “I got a recommendation on Andolasoft. They are more than half the cost, they have a can-do attitude, and they are responsive, timely, and easy to work with.”

Caroline Van Sickle from Pretty in my Pocket

We never fail to make every client of us feel contented when the project is launched, this we keep as our ultimate goal to be a trusted name in the industry.

Upon visiting  Andolasoft’s profile  on TopDevelopers.co, you will find that we have our client feedback, our costs, our service categories, our focus areas, and many more mentioned aptly to inform our profile visitors.

Technology Stack for Your Web Development Project

Innovation is the best way to survive in this competitive world. And putting innovation at the core of your application is the key to success when it comes to web application development.

By making use of emerging technologies, web and mobile application development services helps to reinvent enterprise apps to meet the business needs.

Innovation is the disruptor while technology stack is the fuel to drive change” – ResearchGate

However, developing a web product is not just about interface and design. Making it robust, secure, and stable will help to win your customer’s trust and somewhere to scale your business too.

So, it is always important to pick the right technology stack before putting any step into web development. The success and failure of the web application is relay on the selection of right set of technologies.

The perfect selection of the technologies will help to meet your development requirements and budgetary intimidation.

And having a basic understanding of different technologies will give you a better insight to make the right decision.

By using emerging technologies, Andolasoft has become a master in integrating technology with different business industries and has technical knowledge of how to meet the end result. Better and faster.

Technology Stack for Your Web Development Project

Our Products

orangescrum

Wakeupsales

We transform your ideas into engaging Web and Mobile Apps

andolasoft

It is also important to understand what your business application needs to take into account all the important features you want to implement in order to select suitable technologies.

Want to discuss more? Let’s talk!

How To Implement B2B Customer Retention Strategies In SaaS

B2B software companies have to spend time and money on customer retention strategy. It is not easy to retain your existing customers and get new ones as well. However, it is essential to stay in the game. If your company’s software is not getting traction with customers, you will soon lose them and see a gradual decline in business. SaaS companies have a much easier time with retention strategy than B2B software companies.

Wondering what strategies are working out best for SaaS companies? Read on for 10 of the best strategies for B2B customer retention. But first:

Why Do SaaS Businesses Need A B2B Customer Retention Strategy?

Customer churn has the power to rip a hole in any business. In fact, a recent CallMiner study found that avoidable customer churn costs companies $136 billion a year.

Unfortunately, that effect is amplified when your customers are businesses because chances are, they’ll replace your product with one of your competitors’. That can be devastating if you’re running a SaaS company that relies on customer loyalty or long-term subscriptions to turn a profit.

Never miss an update from us. Join 10,000+ marketers and leaders.

Still, the best B2B customer retention strategies aren’t just about playing defense. A mediocre customer retention strategy will keep clients from leaving, but a stellar strategy will excite your customer base, fortify customer loyalty, and inspire clients to recommend your product to everyone they know.

Here are 10 strategies to take your B2B customer retention to the next level:

1. Give B2B Clients Engaging Resources

Especially in the SaaS world, customers will have questions about your product. When problems pop up, they want to solve them right away—while they’re experiencing them.

If you want to increase customer retention, give them the resources to solve problems on their own. Start by crafting quality inbound content that answers their potential questions, and give them access to it 24/7.

When you assemble a knowledge base full of webinars, blogs, e-books, white papers, and other useful content, your customers will be able to answer questions on their own time. As they learn more about your product, their bond to your brand will solidify.

2. Educate Customers Right Away

As a SaaS marketer, you know a customer’s experience doesn’t stop at the sale. If your customer starts using your product without knowing how to use it, that’s a recipe for frustration and churn. That’s why education during the on-boarding process is at the heart of B2B customer retention.

Give customers video tutorials, shower them with welcome emails, and send out newsletters to keep them engaged. These little educational guides will show them how to get the most out of your product. In turn, they’ll reward you with their loyalty.

3. Use Customer Feedback To Improve

It’s easy to get defensive when customers give constructive feedback, but feedback is invaluable if you want to retain customers. Treat it like gold.

Use Customer Feedback To Improve

Of course, you should learn everything you can from feedback and use it to improve your efforts, but don’t stop there. Be sure to let your customers know their voices are being heard, and show them how you’re using their suggestions. Showcasing this give-and-take relationship will strengthen your partnership and encourage them to keep working with you.

4. Keep Your Finger On Your Customer’s Pulse

Customer churn doesn’t have to be a surprise. And if you watch for red flags, you can address issues before customers go quietly into the night. Here are some things to watch out for:

  • They haven’t logged on to your platform in a while.
  • They’re searching your website for cancellation info.
  • They’re less engaged or using your product less.

When a customer throws up a red flag, reach out and see how your company can help. A simple follow-up call or email could be enough to pull them back in.

5. Make Business Personal

More and more, customers want to build a connection with the brands they use. And the more they interact with your brand, the more loyal they’ll become.

Make Business Personal

That’s why excellent customer retention strategies rely on personalized content. Set up loyalty programs, send personalized emails, and keep B2B clients engaged with content that answers their questions. It all adds value to their experience and makes them want to stick with you.

6. Treat Loyal Customers To A Surprise

Especially in B2B relationships, emotions are on high alert. Nobody wants their business to fail, so owners naturally have high expectations for the companies they work with. That’s what makes pleasant surprises so powerful.

Every business relationship is a chance to delight, impress, and deliver outstanding service. By surprising loyal customers with a simple thank you card, small gift, or free upgrade, you’ll remind them how much you value their patronage. They’ll reward you with their ongoing business.

7. Communicate Non-Stop

Communication is the glue that bonds B2B relationships. And a proactive communication strategy can solidify your customer retention plans. Even if your customers are perfectly happy, it’s smart to carve out space on your calendar to connect.

Beyond setting regular meetings, you can beef up communication by sending out newsletters or launching a full-on automated email marketing campaign. All the while, keep track of customer engagement and reach out to them when communication drops off.

I’ve worked with the team at Andolasoft on multiple websites. They are professional, responsive, & easy to work with. I’ve had great experiences & would recommend their services to anyone.

Ruthie Miller, Sr. Mktg. Specialist

Salesforce, Houston, Texas

LEARN MORE

For SaaS companies, uninterrupted communication doesn’t just lift retention. It creates new up-sell and cross-sell opportunities that feed your business’s bottom line.

8. Build Trust With Social Proof

Trust is at the center of any relationship—and that goes for B2B partnerships as well. That’s why some of the best SaaS customer retention strategies out there rely on social proof.

By sharing testimonials, case studies, and customer stories with your clients, you can show them new ways your product can help them. At the same time, don’t hesitate to reach out to happy clients for a quote or interview about their experience with your company. This will remind them of everything you’re doing for them, and it will help them see that they’re an asset to your team.

9. Wring Out Everything You Can From Exit Interviews

It can be heart-wrenching when a customer ultimately cuts the cord, but that’s no reason to skimp on exit interviews. Exit interviews are a chance to crawl into the head of a dissatisfied customer and find those little nuggets of information that will improve your marketing efforts. By learning everything you can from those customers that churn, you can make little tweaks to boost retention.

10. Elevate Experiences With Better Customer Service And UX

B2B customers can’t afford to muddle through poor experiences. If they can’t find a product or solution to their problems right away, there’s a good chance they’ll look somewhere else. In fact, one Accenture survey found poor experiences caused nearly one in two customers to give up on a company’s website and conduct business elsewhere.

That’s why it pays to invest in customer service and your website’s user experience (UX). The more seamless a client’s experience is, the more likely they’ll be to stick with you for the long run.

These retention strategies should help you keep your B2B customers for the long haul, but when it comes to SaaS marketing, they’re just the tip of the iceberg.

Want to make your SaaS product invincible? Let’s Discuss!

Key Steps To Developing A Successful SaaS MVP

In times past, you bought something once and it was yours forever.

A few years back, you bought something once and it was yours forever. But today, you pay for the regular access.

Especially, when it comes to the use of software, vehicle, and even clothes.

But this comes with distinct advantages for both the vendor and the customer.

As the demand increases, the software and its platforms are constantly developed and improved. If you turn around you can see several well-equipped solutions that have all the mechanisms to deliver the best solution. But they are still adding more wings on it.

Never miss an update from us. Join 10,000+ marketers and leaders.

As a new player, it will be a difficult journey for you to figure out what should be in your Software As A Service MVP (Minimum Viable Product). The questions like;

  • What feature to focus on?
  • What to Include?
  • Is it worth the cost?

may be speculating on your mind.

Let’s have a deep dive into it and build a SaaS MVP that customers will buy, use, and recommend as well.

SaaS Product, What Is It?

Software as a service (also known as subscribeware or rentware) is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted by a company.

SaaS applications are also known as Web-based software, on-demand software, and hosted software.

For example;

Orangescrum (The Project Collaboration Tool) is a SaaS product that is hosted on the company servers and customers pay a monthly or yearly fee to access it.

And of course, you can find variations in this model.

Some companies allow their customers to deploy the on-premise model as well but still charge a regular fee.

As per Gartner Forecast; “The saas industry is expected to reach $85.1 billion by the end of 2019. This is only slated to grow as more companies use saas products regularly. An average organization uses 16 saas apps as part of its regular workflow.”Granter Forecast

Tech & Marketing giant Hubspot believes;

“for a successful launch of an MVP for a saas product, it is important to have strong support for media and specialized platforms and confirm demand for your product. The first aspect will give you a stream of constant leads and the second will give you an understanding of what you can invest in media while remaining profitable.”

Yes, it sounds like there is lots of potential in SaaS Development but there is lots of competition as well.

So, there are many factors to consider for developing a SaaS MVP that could springboard you to success.

Let’s have a look at how to confirm the demand for your idea before you start to build a saas MVP.

Get A Deep Understanding Of The Audiences Pain, Wants, And Needs

Many entrepreneurs come with an idea, they do the basic market research, through a website and start developing the features that will go into their SaaS MVP.

But this is complete wrongdoing process, reasons are:

This is a mistake for several reasons such as:

  • There’s no feature prioritization
  • Product demand is uncertain
  • Don’t have a clear customer persona
  • Not addressing a well-defined pain point

And the list goes on.

An efficient route would be talking to the people who you think as your target customer. And you should engage on this before launching your website, before the first lines of code, and even before you solidify your idea.

Why?

Why?

Because practically the market’s demand could be completely different from your imagination. If the market does not want this (your idea) then they are not going to buy it.

Let’s take the example from Buffer – the popular social media scheduling app.

When the founder got his idea, he didn’t start development right away. Instead, he tested demand by creating a landing page and a simple checkout flow that didn’t work. Instead, he collected email addresses and started conversations with the people who tried to sign up.

When the founder got his idea, he didn’t just directly jump to the development. He tested demands by creating a simple and engaging landing page with a checkout flow that did not work (deliberately). Then he collected the email Address and started the conversation with those users who tried to sign up previously.

His objective was to understand the aspect of the product, and what features they needed to make it work for their business.

After engaging with several peoples, the founder had a clear vision of the features for his SaaS product development. Then we started building the product and the rest is history. Buffer is making 10 million dollars in a year.

Another approach could identify your potential customers, reach out to them, and hold interviews. Through the open-ended questions, you could able to understand the problems and their needed solutions.

Prioritize Your Product Roadmap

After finishing the customer interview, you will have a clear view of what solution your market is looking for and how to reach a valuable proposition. It is completely up to you to decide which feature will be the best for fulfilling the market needs.

For example, if your users want to get more leads and uncover insights about their audience, there are many ways to go about it. You could create a survey tool, quiz software, popups that also ask questions, etc.

The interviews would’ve given you insights into how important aspects of the solution were. Maybe people want to generate leads the most and segmenting those leads was secondary. Maybe they need to be able to send those leads to their CRM.

A product roadmap will help you organize the features or aspects of your saas MVP. Some of them will make it into the initial version and others will be pushed back because they’re not as important.

The major benefit of a product roadmap is the clarity it gives you. You and your team know exactly where you are and what’s left to be done at any given point. If something becomes more important based on user feedback or changing priorities, you can update your product roadmap in a few moments.

Build The Single Most Important Core Feature

Feature creep is real.

It robs your product of its simplicity.

It destroys your focus.

Deadlines get shattered.

It turns your elegant solution into a slow unwieldy hulk.

Needless to say, feature creep should be avoided at all costs. The benefits of adding a marginally useful feature are outweighed by the downsides.

There are several simple ways to avoid feature creep in your MVP and the final product.

Consider Each Feature Carefully

Many organizations think up great features and start implementing them. This can work in some cases but most of the time it doesn’t. If there isn’t a demand from existing customers or it’s not part of the original product vision then think long and hard before adding it.

Consider setting up a feature approval process. Every new feature has to meet specific criteria such as:

  • It’s been requested a certain number of times
  • It’s part of the original product vision (use this if the feature hasn’t been requested too often)
  • The feature will have a tangible impact on revenue or product usage

The criteria used to evaluate new features will be peculiar to your business but the most important thing is to have an approval process. You can improve it over time.

Differentiate Between Nice-To-Have & Must-To-Have Features

Every product has essential features that make it what it is. In a list building software, popups are an essential feature.
There are also headline features. These are the features that you can put on a landing page and people will look for but they’re not necessarily used often. In our product, one of the headline features is A/B testing but a small fraction of users take advantage of it.

Nice to have features are what they sound like. They’re interesting and may help with conversions but they’re far from necessary. When you differentiate your features in this way, it makes it easier to understand what you need to focus your energy on.

Keep An Eye On Usability

If people can’t use your software then they won’t. Usability should be at the top of the list for a saas MVP. The more features you add, the more screens, clicks, and buttons you’ll need to add. It reduces usability.

Always consider how difficult or easy a new feature will be to take advantage of. If it has a marked impact on a customer’s ability to get the most out of your software then it may be better to leave it off.

Launch It And Stop Developing

This is where many founders have issues. They launch a product and don’t get a lot of traction. They think it’s because their product isn’t ready yet. It may not be the best in the world but if you’ve built a great core feature, you can sell it.

That is why it’s an MVP.

There’s a temptation to start writing more code because the next feature will turn everything around.
It won’t.

I’ve worked with the team at Andolasoft on multiple websites. They are professional, responsive, & easy to work with. I’ve had great experiences & would recommend their services to anyone.

Ruthie Miller, Sr. Mktg. Specialist

Salesforce, Houston, Texas

LEARN MORE

If you have a stable product, have launched it, and it has gotten at least one customer then stop focusing on development.

Instead, focus on getting more customers through sales or marketing. There are countless ways to go about this and many books, blog posts, and courses have been dedicated to the subject.

Here are a few methods to build awareness and acquire your first customers:

  • Host a podcast or become a guest on a podcast
  • Start blogging to build traffic
  • Focus on a single social media channel to generate leads
  • Reach out to your target customers
  • Tap your immediate network
  • Develop strategic partnerships
  • Use Quora connect with your audience and establish authority
  • Submit to startup aggregators like BetaList or Product hunt

These are just a few ideas and there are countless more. You were creative enough to start a business so I’m confident that you’ll be creative enough to get a few customers.

Conclusion

A SaaS MVP, when done right, can be the first step to building a successful company. When done incorrectly, it’s the beginning of a long road that may not yield much return.

There are multiple steps you can take to increase your odds of success.

  • Talk to your potential customers
  • Prioritize the right features with your product roadmap
  • Build the most important feature first
  • Launch and focus on getting new customers before you continue development

Do you have a SaaS Idea? Let’s Discuss. We will Monetize it!

How To Evolve Your Saas Business In Upcoming Year

The changing environment and the growing digitization have become the primary disruptive factors in the market. And with that, it is challenging task for companies to make their SaaS offerings stand out from the others.

This is not just about in this year. The SaaS model has evolved over the past 12 years.

The rise of cloud-based software has helped to redefine the enterprise workplace, unleashing truly mobile and collaborative workforce and new customer-facing interactions.

 

 “Most of all, I discovered that in order to succeed with a product you must truly get to know your customers and build something for them.”

– Marc Benioff

It’s also democratized IT management and stimulated a shift in technology adoption that’s transformed the way companies buy and consume products and services.

Moving beyond, the SaaS global market looks to continue with fast-paced growth.

According to Gartner, public cloud services alone are set to increase by 17% around the world to $266.4 billion in 2020.

Never miss an update from us. Join 10,000+ marketers and leaders.

Meanwhile, the integration of AI with SaaS platforms looks set to propel an additional market expansion, as more and more enterprises seize the opportunities on offer to cost-effectively automate internal operations, boost productivity, and speed up delivery of personalized services.

SaaS Growth Statistics - Statista
Image Source: Statista

This could sound good to the entrepreneurs who are considering to enter the As-A-Service (AAS), as well as the existing vendors preparing to update and evolve their SaaS offering

Standing Out In A Crowded Marketplace

More than two-thirds of companies operating in the SaaS space today were formed in this last decade. And the number of new entrants also continues to increase.

With a growing number of organizations looking to benefit from the reduced costs, scalability, and convenience offered by SaaS, it’s no surprise that new market entrants are keen to capitalize on the burgeoning opportunities.

Building a strong customer relationship can be leveraged for standing out from the crowd. It will identify value-added transactions and unroll service offerings in line with changing business requirements.

This is especially relevant where private equity firms are acquiring multiple MSPs, rolling them up together, and then reducing pricing to capture market share.

This puts pricing pressure on independent MSPs, and suddenly it becomes a race to the bottom.

What’s needed is a laser-like focusing on differentiating with the best customer experience.

Actively communicate your feature changes and improvements through regular updates that ensure customers recognize you’re responsive to their evolving needs.

Staying close to customers through regular account reviews will also generate opportunities to deliver strategic consultancy and impart in-depth knowledge that improves their operations.

Finally, utilize BI and analytics to reinvent your pricing models. Tailoring pricing to individual customers will further demonstrate the truly collaborative nature of your relationship and discourage any temptation to consider switching providers.

Deliver Seamless Customer Experiences

“Every step of your customer’s journey, from first sales interaction to on-boarding and ongoing support, needs to be easy and seamless to navigate”.

Because

“if you’re not delivering a holistic service that is responsive, accurate, and timely, no customer will commit to a long term relationship”.

User Experience

An effective on-boarding process that is manageable, intuitive, and interactive should include actional walk-throughs of key features and functionality.

You will also need to provide a help center and additional resources, plus a checklist for users to work through.
Utilizing the professional service automation (PSA) and RMM (remote monitoring and management) tools will help ensure you’re able to gain complete visibility and control of your customers’ environments and can institute process improvements to serve them better.

From automating routine tasks to enabling accurate billing, the effective management of support issues, and keeping track of SLA performance, customer satisfaction depends upon your ability to deliver more than just promises.

Scalable Service For All Industries

Ensure your product can be easily integrated with the customer’s platform. It will make it easier for users to augment their internal processes with your services and products.

In recent years there’s been a growing trend towards SaaS companies moving away from delivering a broad range of business functions and focusing instead on the delivery of vertical-specific software solutions built for clear industry niches.

Focused on the concept of customer success, these solutions often incorporate industry-specific data governance capabilities and tailored features that can be easily adapted to the demands of the user base.

Providing opportunities to create new ecosystems, featuring partner organizations, moving into the delivery of vertical SaaS platforms opens the door to co-marketing opportunities and the incorporation of new technology features through the utilization of APIs.

Refresh Your Approach To Marketing

Delivering content that meets the needs of prospective and existing customers is the key to retaining your market position and becoming a recognized industry leader.

From content marketing that showcases your expertise and builds brand awareness to adopting good digital marketing tactics designed to boost audiences in a wider range of geographies, aligning your marketing activities and messages to specific buyer personas will yield positive outcomes for your business.

By keeping your finger on the pulse of the current challenges customers in your target market are facing, you will be able to refine your offering and educate current and potential customers on how your solutions solve their problem.

To build ‘stickiness’, initiate portals that enable customers to share successes and best practice with peers, gain access to subject matter experts, and acquire new knowledge.

Indeed, building a user-group community is once again becoming central to initiating stronger customer bonds and more informed relationship strategies that generate value-add for everyone involved.

You’re probably already familiar with the often-stated stat that acquiring a new customer is up to seven times more expensive than retaining an existing one. But there’s one instance where that isn’t true: customer referrals.

By creating a simple, rewarding referral program, you can turn your best customers into your most vocal and passionate fans.

I’ve worked with the team at Andolasoft on multiple websites. They are professional, responsive, & easy to work with. I’ve had great experiences & would recommend their services to anyone.

Ruthie Miller, Sr. Mktg. Specialist

Salesforce, Houston, Texas

LEARN MORE

In doing so, you not only increase the return on investment from every customer, but you can grow your client base without increasing your marketing spend.

And since everyone involved gets something out of it, referrals can increase customer satisfaction, too.

Warping Words:

Today’s customers want to have personal relationships with the companies they do business with.

To thrive and survive in an increasingly competitive landscape, SaaS businesses must strive to cultivate strong, collaborative, and strategic relationships that are personalized to every client.

That means delivering clearer communications, one-to-one check-ins, and better, more timely, insights.

Ultimately, unifying personalized solutions with technological innovations and consistent service delivery that demonstrates you’re paying attention will be the key to maintaining your position in a market that’s characterized by constant disruption.

Want to evolve your SaaS product? Let’s discuss.

The Popular Web Development Frameworks of 2019

In the digital era, a website is the storefront of business, and internet users are the customers. So, developing a website is an important step to take to establish and promote your business.

As a website has become the first point of contact with your business, it is quite vital to have an impressive design and user-friendly layout for the web application

So, to make it possible you need to choose the best web application platform and it is not the easiest one.

There are many of them in the market.

But a correct choice can help to accelerate the process.

Here I have mentioned the best web application frameworks which are being used by several (successful) industries.

The Popular Web Development Frameworks

These top web frameworks are flexible and cater to different types of web projects. These frameworks also have quite large communities with a high number of developers available. And it is easier to find the expert for your project.

So, which one suits your projects? It all depends on your needs and the application’s functional requirements. 

Do you need more details? Let’s discuss!